Privacy Policy
Last Updated: [September 21, 2026]
Align & Thrive Enterprises (“Align & Thrive,” “we,” “us,” or “our”) respects your privacy and is committed to handling your personal information with care.
This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you when you visit our website, purchase our offerings, participate in our programs or events, or communicate with us.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
Information you Provide Directly
This may include:
Name
Email address
Phone number
Billing and payment information
Account and login information
Information provided through website forms
Information provided when scheduling a session
Information contained in emails or other communications with us
Responses to course, workshop, event, or coaching questions
Information you voluntarily share during 1:1 sessions, workshops, events, or other personal-development work
Information contained in reflections, journal responses, questionnaires, or other materials you voluntarily submit
Information you voluntarily provide about your physical or emotional wellbeing, experiences, circumstances, or personal life
You are not required to disclose information that you do not wish to share, except where particular information is reasonably necessary to provide a service you have requested.
Information collected automatically
When you use our website or digital services, certain information may be collected automatically, such as:
IP address
Browser and device information
Pages visited
General website interaction
Form interaction
Approximate usage information
Technical information needed to operate, secure, and improve our website and services
Our website platform currently uses page-view analytics, general interaction tracking, form analytics, and form-submission tracking.
Recordings
Some 1:1 sessions, workshops, webinars, and live events may be recorded through Zoom.
For 1:1 sessions:
The session recording is stored temporarily in Zoom Cloud.
A recording link may be provided to you after the session.
We manually delete our copy of the Zoom Cloud recording approximately 14 days after the session.
Information shared during your session is not used publicly for marketing, testimonials, advertising, or promotional content without your separate permission.
Please note that once a recording has been provided to you, we cannot control whether or how long you retain your own copy.
For live events, workshops, and webinars, please see the recording provisions in our Terms & Conditions and the notice provided before recording begins.
2. How We Use Your Information
We may use personal information to:
Provide coaching, courses, workshops, events, digital products, and other services you request
Process purchases and payments
Schedule and administer sessions
Provide access to courses and digital resources
Send requested information, resources, or recordings
Communicate with you about your purchases, sessions, events, or account
Send newsletters and other communications you have chosen to receive
Respond to questions and requests
Maintain and improve our website and services
Understand general website and form usage
Protect the security and integrity of our systems
Prevent fraud, abuse, or unauthorized access
Meet legal, regulatory, accounting, or other legitimate business obligations
Where required by applicable law, we rely on your consent, the necessity of processing to provide a service you requested, our legitimate business interests, or another lawful basis for processing.
3. Information we Share:
We do not sell your personal information.
We may share personal information with service providers and technology providers that help us operate our business and provide services to you.
These may include:
Solaria / HighLevel — website, forms, client management, email, course delivery, scheduling, analytics, and related business functions
Stripe — payment processing
Zoom — online sessions, workshops, webinars, events, and session recordings
YouTube or Vimeo — where videos are embedded or provided through those services
Other technology, hosting, communications, security, professional, or administrative service providers where reasonably necessary to operate our business
These providers may process information on our behalf and according to their own privacy terms and applicable agreements.
We may also disclose information:
When required by law
To respond to lawful legal process
To protect our rights, safety, property, or the rights and safety of others
In connection with a business transfer, merger, acquisition, restructuring, or sale of business assets
With your direction or consent
4. Our Use of Solaria / HighLevel
Our website, forms, email, courses, scheduling, and related business systems are operated through Solaria, powered by HighLevel.
When you submit information through our systems, Solaria/HighLevel may process that information on our behalf as a service provider or processor.
Solaria/HighLevel may also process information independently in connection with its own operation of its platform. Its own privacy practices are governed by its privacy policy and applicable terms.
We configure our use of the platform according to the functions we need to operate our business, including:
Page-view and general interaction analytics
Form interaction analytics
Form submissions
Client and contact management
Email communications
Course delivery
Scheduling
Other functions necessary to provide our services
We take reasonable precautions to protect your information. While no system is 100% secure, we implement safeguards such as encryption, secure servers, and limited access to personal data.
5. Payments
Payments made through our website are processed through Stripe.
We do not intentionally store your complete payment-card information on our own systems.
Payment information is handled by Stripe according to its applicable privacy policy and security practices.
6. Cookies and Analytics
Our website and technology providers may use cookies, pixels, log files, or similar technologies to operate the website, understand general usage, maintain security, and improve our services.
Our current website platform includes analytics relating to page views, general interactions, and forms.
You may be able to control certain cookies through your browser or device settings. Disabling certain technologies may affect some website functionality.
7. Email Communications
If you subscribe to our email list, we may use your name and email address to send newsletters, information, resources, announcements, and offers.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.
We may still send transactional or service-related communications when necessary, such as purchase confirmations, scheduling information, event information, or important changes relating to a service you have purchased.
8. Personal and Sensitive Information
Our work may involve people voluntarily sharing deeply personal information during coaching, courses, workshops, events, or other experiences.
We treat such information as confidential within the ordinary operation of our business and do not intentionally publish personal stories, session content, private reflections, or similar information for promotional purposes without appropriate permission.
However, no method of electronic communication or storage can be guaranteed to be completely secure.
For information that may constitute consumer health data under Washington law, please see our separate Consumer Health Data Privacy Policy, which forms part of our privacy practices.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining appropriate business and financial records, resolving disputes, enforcing agreements, and meeting legal obligations.
Retention periods vary depending on the type of information.
For example, our copy of Zoom recordings from 1:1 sessions is generally deleted approximately 14 days after the session, as described above.
Some information may need to be retained for longer periods where required by law or reasonably necessary for legitimate business purposes.
10. International Processing
Our service providers may process or store information in countries other than the country in which you live.
Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with applicable privacy laws and contractual requirements.
11. Your Privacy Rights
Depending on where you live and applicable law, you may have rights concerning your personal information, including rights to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information
Withdraw consent where processing is based on consent
Object to or restrict certain processing
Opt out of marketing communications
Exercise rights relating to consumer health data, where applicable
You may submit a privacy request by emailing:
We may need to verify your identity before completing certain requests.
Some information may be retained where we are legally required or otherwise permitted to retain it.
12. Children
Our services and website are intended for adults aged 18 and older.
We do not knowingly collect personal information from children under 18.
If you believe a child has provided us with personal information, please contact us so we can take appropriate steps.
13. Third-Party Websites and Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, content, or policies of third parties.
We encourage you to review the privacy policy of any third-party service before providing information to it.
14. Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no electronic system, transmission, or method of storage can be guaranteed to be completely secure.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
The “Last Updated” date at the beginning of this policy indicates when it was most recently revised.
If we make material changes, we may provide additional notice where appropriate.
16. Contact
If you have questions about this Privacy Policy or our privacy practices, please contact:
Align & Thrive Enterprises
Email: [email protected]
Privacy Policy and Terms and Conditions | Copyrights 2026 | Align & Thrive Enterprises | All Rights Reserved.
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